Unit 5 Human Resources Management Assignment

Introduction

Human resource management plays an important role in the growth of organization. The company cannot achieve its goals and objectives without effective work force.  In the given scenario there is a high staff turnover which means the human resource management does not effectively adopted in the company. There is lack of human resource planning in the company which is estimation by the human resource manager about the requirement of staff and demanded qualities in the applicants. The finance manager is playing the responsibilities of the HR manager which is creating the problem of lack of motivation and direction in the employees and leads to decrease the ratio of employee retention. There are no policies for any human resource planning and recruitments are done by telephone interview before the face to face interviews. Human resource management is a process in which planning, staffing, training and development, and compensation are included.The initial stage of human resource management is planning. In which a data is analyzed and predefined for the requirement of staff in the organization and there should be a benchmark set for the applicants, these standards can be based on their degrees and diplomas and experience.To understand the importance of effective planning and selection we will study this report. The companies taken for the study of human resource management are two big FMCG Companies, Amway and Body Shop International having their business all over the globe (Bach, S. & Edwards, 2013).

Read About:Unit 22 Managing Human Resources Assignment Solution

2.1 Analyzing the reasons for human resource planning.

Human resource is a technique to optimum utilization of human resources in a company. It is a direction for the achievement of goals and objectives. For an effective management of work force in the organization planning is required and has its benefits in managing the work force. Planning is a futuristic approach and includes an estimation and analysis of data and makes a framework for the entire process of human resource management. In the companies like Amway and Body Shop International, human resource plays crucial role. The effective manpower generates more profits and increases the productivity of the company. The requirement of human resource planning can understand by following points (Bach, S. & Edwards, 2013).

• Ensure the required work force: A company cannot achieve its objectives without the adequate and efficient work force. If there is excess in the number of employees then the cost of production will be high of company as in the compensation is one of the largest costs of any company, and if the number of employees will be less than the required then it will reduce the productivity of the company.So there should be effective estimation of the required work force in the company. Amway and Body Shop International are Multinational companies so the need of work force is estimated by analyzing the requirements by different techniques.
• Cope up with changes: In today’s business environment where there is globalization, privatization and liberalization is there in the market, every company have to change itself with the change in the business culture. These changes are necessary for the growth of the company.Amway and Body Shop are multinational companies and have to plan according to the culture of every country. These changes can be organizational, cultural, technological and legal (Bach, S. & Edwards, 2013).
• Expansion and diversification of organization: Amway and Body Shop International are most profit earning companies of UK and have so many opportunities for expanding and diversifying their business. For applicability of these strategies and plans there are required many resources, and human resource is one of them. Human resource planning helps to manage these resources for these plans.
• Optimum utilization of resources: When the work force is effective and work efficiently it leads to the effective and optimum utilization of other resources.Goals and objectives cam be achieved by these effective utilization of resources.

The above points are the reasons and importance of human resource planning in the process of human resource management.

2.2 Outlining the stages involved in planning human resource requirements.

Planning – planning can be defined as a technique by which it is ensure that right candidate is for right job. In the planning process the requirement is estimated of number of work force by following the process which is given below.

1. Analyzing the organizational goals and objectives: It is essential to analyze goals and objectives of organization, which will help to estimate the required work force to achieve these goals. The priority must be identified of company which will help to categorize the resources.Goals and objectives are wide of Amway and Body Shop and they analyze the motive which will influence human resource management (Mitchell, R., Obeidat,et al 2013).
2. Gap identification by analyzing existing human resources: Analysis is done to identify the existing human resources and then gap is identified by calculating difference between goals and existing resources.it is an estimation of demand and supply of human resources. Companies like Amway and Body shop International keep analyzing their demand and supply of human resources in the company which helps to maintain the requirement of man power.
3. Developing the plan: A plan is developed to fill this gap by recruitment of employees in the company. The plan includes all the decisions related to the methods and strategies going to be used in the human resource management, the prioritized aspects of the organization in the process of human resource management.Budgetary control and methods of communication and marketing are also defined in the plan of human resource management.
4. Control: Control can be expressed as the monitoring of the activities of human resource planning. The process should be monitored effectively which helps to evaluate the variation in the performance and identify the reasons for that. Amway and Body shop controls their process of human resource planning by monitoring all the activities (Mitchell, R., Obeidat,et al 2013).

2.3 Compare the current recruitment and selection process in the organization with another organization you recommending.

Amway and Body shop International are taken for the comparison of recruitment and selection process. Both companies are FMCG companies of UK.

Recruitment is the technique to maintain the work force in the company by giving right job to right candidate. On the other hand selection can be defined as a process of choosing the appropriate candidate by analyzing the required qualities among the applicants. The process of recruitment and selection can be done by using various sources. Every source has its merits and demerits. Every company chooses sources by analyzing the goals and objectives of the company. In Body Shop International the current recruitment procedure is to take telephonic interview of the candidates and then shortlist them and call for face to face interview. We can see that the company is focusing on the external sources for the recruitment. External recruitment can be done by advertising the vacancy, placements from educational institutions, recommendation of existing employees.And selection from the applicants is done by choosing the appropriate candidate. This is an expensive technique for recruitment and time consuming also. There are advantages of collection of new talents in the company (Aravamudhan, & Krishnaveni et al 2015). On the other hand the recruitment policy of Amway is less expensive and effective also. The company adopts internal sources for recruitment of work force. Internal sources include promotion and demotion of existing employees, transfers in different departments and recommendations of existing employees. This approach for recruitment and selection is less time consuming and also removes the requirement of orientation period and initial training requirements.

2.4 Evaluating how effectiveness is the organization recruitment and selection techniques with another organization you recommending.

There are two types of techniques and sources for recruitment and selection process, internal sources and external sources.The Body shop is doing recruitments by external source in which the advertisements are given in newspapers, blogs, websites and trade publication announcements. The company is taking telephonic interviews to shortlist applicants and then face to face interview of remaining candidates. In the external technique of recruitment the time and money consumption level is high as in there is also required proper training about the work in the company and expenses over advertisement activities (Aravamudhan, & Krishnaveni et al 2015). Amway has adopted both the sources of recruitment in which the company tries to fill the gap by internal sources of recruitment but for the other requirements they applied for external sources. Internal sources include promotion and demotion, transfer of existing employees. This is a cost efficient approach to fill the gap in the work force. The company organizes promotions and transfers time to time to manage the human resource in the company.External sources are also used to appoint the managing human entrepreneurshipmanagers in the company. The benefits of internal sources results as cost efficiency in the company and more productivity.This leads to the growth of the organization.

Conclusion

By doing this analysis we can conclude that in the process of human resource management, planning plays an important role to cover the gap in the quality and quantity of the human resource in the company.The study of two companies recruitment and selection policies are done to understand the effective and efficient methods of human resource planning.

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Unit 5 Human Resources Management Assignment

History of Apple iPhone Assignment

History of Apple iPhone Assignment

15-04-17 Maddox Smith 0 comment

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History of Apple iPhone Assignment

The report would basically look at one of the very burning issue of the fact there is a dilemma between business sustainability and ethics. The company Apple Computers would be designing its Apple iPhone 5 with the new connector. Thus it becomes imperative that it should look at the ethical agendas in its complete. The report looks at this from a 360 degree perspective. This is from the point of view of the customers what it means to them, from the view of Apple as a company, from the perspective of the each every stakeholder that would come to the domain of the customer as a whole. Hence it becomes imperative and we conclude that for long time business sustainability the whole picture actually needs to be considered.

Introduction:

Headquartered in Cupertino, California, Apple Inc. has experienced many challenges throughout its business history. In 1997 Apple’s share price was $3.30. In 2011 its share price had risen to $339.87. For the past four years, Apple has earned first place among Fortune magazine’s World’s Most Admired Companies. To millions of consumers, the Apple brand embodies quality, prestige, and innovation. The brand is valued at more than $153 billion, making it the most valuable brand worldwide.

Although companies have tried to copy the Apple business model, none has been able to discover what it is that makes Apple so unique. Many believe that Apple’s success stems from a combination of several factors, including the remarkable leadership skills of CEO Steve Jobs, a corporate culture of enthusiasm and innovation, and the high-tech products for which Apple is known. These combining qualities have allowed Apple to revolutionize the technology and retail industries.

The concept behind the design of the Apple iPhone was to design a phone which would be very powerful and remarkably thin as a well as light in design. The dilemma in front of Apple during the design stage of the phone was to design a phone which would be thin and light as well as have the features which would be the best in the competitive market of smart phones with the cut throat competition that is in place throughout the market as a whole.

The company promises the fact that there has been a lot of sweat that has been put behind the design of the phone. They wouldn’t have compromised on the fact that the phone would be compromised on features would work on reimaging the smallest of components possible so that the phone is best phone at least in terms of the features perspective that is possible. There is a lot of Innovation that has gone into the design and production of a product which is sets apart Apple as the company with the phone and best features as a whole.

iPhone 5 is just 7.6 millimeters thin. For a phone to be as thins as the Apple iPhone 5, Apple engineers had to think small, component by component. The engineers have thought out of their skins to create a nano -SIM card, which is 44 percent smaller than a micro-SIM.A unique cellular solution for specially the Apple iPhone 5. Usually, the typical approach which we may say as the conventional approach to building LTE into a world phone uses two chips — one for voice, one for data. On iPhone 5, both are on a single chip.

In case of Apple iPhone5 smaller is the better and that is the name of the game actually. The intelligent, reversible Lightning connector is 80 percent smaller than the 30-pin connector. The 8MP iSight camera has even more features — like panorama and dynamic low-light mode — yet it’s 25 percent smaller. And the new A6 chip is up to 2x faster than the A5 chip but 22 percent smaller. Even with so much inside, iPhone 5 is 20 percent lighter and 18 percent thinner than iPhone 4S.

The Apple iPhone 5 is a product which would be launched as the flagship product for the company in 2013. With this the company as a whole would like to capture the market share that it has lost out to companies like Samsung and other Android phones. The dilemma in front of Apple would be to create new technology which would ultimate create business opportunity which would actually help Apple as a company to garner in revenues as well as money which would actually help Apple as a company which is one of the most cash rich companies of the world to generate cash and look forward to its long term sustainability as a whole.

Ethical Issues for Customer:

A business cannot be called as ethical business if t uses practices to produce goods and services using unethical practices. The customers in the age of Marketing 3.0 are very much concerned about this fact and go to any extent to actually bridge this gap. Customers would take this upon them to look at the end of sustainability of businesses which would practice unethical practices. The concern in this case is the fact whether Apple which is one of the strong Brands is practicing the business ethically. Are they draining customers out and spoiling the relationship or are they exploiting the customer fanfare for Apple products. These are the questions that the new technology as has been put by apple to reduce the connector to a 19 Pin connector is in front of the customer. Whether customers in spite of being duped to an extent by the Apple as a company would still hold on to the legendary apple brand is a question that would be answered in the tough times that we would see ahead of us in the very recent future. (Andrews, 1993)

Companies are more and more moving towards brand building wherein they prove to the world who would buy their products that the way in which their products are being manufactured is one of the most ethical ways both in the way that they are treating the environment as well as the way in which they are treating the people and the employees who actually working for them. This is a phenomenon which needs to be addressed because more and more customers would like to be associated with a brand which actually is adding value to the world. Many companies see it as a method to sell their brand. Companies provide testimonials of the benefit that they are providing to the work as a whole and the brand building measures are taken step by step in this manner.

The ethical issues from the customer perspective would be whether the company Apple outsourcing it to many companies is it the ethical responsibility of every employee to ensure that customers are treated fairly and that no harm comes to customers as a result of using the company’s products or
services. (Cantrell, 2006)

Customer actually would be looking at the fact whether the product being produced for the happiness that it is bringing to them, would it bring the same overall happiness to the world like support families the way they intend the world to do. This is even not true for the Apple iPhone .

The positive way in which consumers can support the way in which business is done is by actually not supporting the unethical businesses so that they don’t any more remain to be businesses which are  sustainable as and die out.

Ethical Issues from Apple point of View:

Apple has always been one of the most admired companies of the world. But it has also fallen into never ending troubles with its ethical issues. The company has been known to be letting out the production to FOXCONN in China which is a company which is well known for its horrible working conditions which portray the message that Apple is not actually concerned about the welfare of its employees where in they have treated like animals who have been out into prisons which have held them and made them responsible for no fault of there. It has been portrayed number of times that FOXCONN the manufacturers of Apple iPhone 5 have put on the employees on the edge of their seats so that they remain agile and have no chance of resting and sitting back on their asses. This has more than a number of time has actually laid back apple into trouble. Thus ahead of this the company has taken an initiative to probe into the matter and summon FOXCONN for any unhealthy working conditions that they may be having. They have employees. Concerns like the following would be taken up by the company as a whole.(Chole, 2010)

Excessive Working Hours: Cutting out excessive hours would entail additional costs. For example, a reduction in the average working hours from the current 60-70 hours per week to 48 hours per week would entail approximately a 30 percent + increase in the labor force to maintain the current rate of output. To accommodate these workers, the factory would need to build extra dormitories and related infrastructure, such as kitchens, security guards, laundry, healthcare, and transportation facilities. The capital investment could be quite substantial and yet “non-productive,” i.e. it would not add to production capacity, or manufacturing efficiency, and thus would be reflected in higher production costs.

Overtime Hours: In general, workers do not like fewer overtime hours because it lowers their income. Factory owners love to keep regular wages as low as possible so as to incentivize workers toward overtime work. From the factory owners’ viewpoint, the real cost is the average wage per hour, and the distinction between regular and overtime wage rates is a tactic to make workers put in more hours.

Health and Safety Pertaining to Production Facilities: These issues are also embedded in the prevailing manufacturing system and occur for reasons that are similar to wages and working hours. Improving physical factory conditions, e.g. better air filtration system, better work stations, and provision of safety equipment would require additional factory space, which is “non-productive” capital, and would increase operating costs without commensurate increase in the number of units produced per worker, per hour, per machine, or other measures of productive efficiencies and cost controls.

Apple has tried to ensure that its employees and those with which they work display appropriate conduct in all situations. It bases its success on “creating innovative, high-quality products and services and on demonstrating integrity in every business interaction.” According to Apple, four main principles contribute to integrity: honesty, respect, confidentiality, and compliance. To more thoroughly detail these principles, Apple has drafted a code of business conduct that applies to all its operations, including those overseas. It has also made available on its website more specific policies regarding corporate governance, director conflict of interest, and guidelines on reporting questionable conduct. Additionally, Apple provides employees with a Business Conduct Helpline that they can use to report misconduct to Apple’s Audit and Finance Committee. (Angwin, 2011)

Many of Apple’s product components are manufactured in countries with low labor costs. The potential for misconduct is high due to differing labor standards and less direct oversight. As a result, Apple makes each of its suppliers sign its “Supplier Code of Conduct” and performs factory audits to ensure compliance. Apple may refuse to do additional business with suppliers who refuse to comply with Apple’s standards. To emphasize its commitment toward responsible supplier conduct, Apple releases an annual Apple Supplier Responsibility Report that explains its supplier expectations as well as its audit conclusions and corrective actions the company will take against factories where violations have occurred.

Obligations that apple has to its Consumers:

Apple as a company is nurtured as one of the most favored brands in the world wherein the customers are actually very loyal to the brand as a whole. So it becomes imperative that the company actually lives up to those expectations of quality per se and create the brand value that would be required in the case of Apple. Apple computers have always been a respectable company. They have been looked up to as a company which would be come up with the most innovative of products. So it became imperative that they would suffice the expectations of the customers and live up to the brand that they have created.

One issue requiring consistent oversight is product quality. Apple’s brand hinges upon product quality, so mistakes can create serious ethical dilemmas. The iPhone-5 is no different. It has been designed by apple as a brand that has would be the number one selling mobile in the recent future with its state of the art features and profiles. In the fast-paced electronics industry, where several new products are introduced every year, mistakes can become hard to detect before product introduction. After Apple introduced the iPhone 4, consumers began to complain of reception problems. The problems were caused by antenna interference that occurred when users held the phone a certain way. Public relations experts have criticized Apple for appearing to minimize the problem rather than reacting quickly to remedy it. After Consumer Reports would not endorse the product, Apple provided free bumpers and cases for a certain period of time that resolved the reception problems. This product issue did not stop millions of consumers from purchasing the iPhone 4, but it does reiterate the great care Apple must take regarding product quality. Consumers view product quality as inseparable from Apple. Hence, a mishap in this area could damage the brand’s strength.

Accessories Vendor point of view:

The ethical issue in front of the accessory vendor would be outlining the fact that designing of products that would need the perspective of the vendors as a whole. The ethics behind the new connector design in the shrink form would lead to a design wherein they would be able to make accessories which would help them sustain their own business. Sustaining of the business of the accessory vendor would in directly mean that the vendor actually would be supporting the families of the concerned people and making them more a keen of the fact that they would be providing and generating employment for the same people.

Consequences for the Customer:

The main consequence to the customer is the fact that they would lose out in the expenditures they have put in for apple speakers and other accessories like docks that they would have bought and which would actually not fit with the apple iPhone 5 socket connector design. Hence it becomes imperative that Apple looks after its customers so that we could actually help them to be more brand loyal to the already existing number one brand portfolio for Apple.

Conclusion:

As we can see from the above discussion, that it becomes imperative that companies like Apple when they are designing the new products should not only be providing for the best products but they should also work towards building a portfolio for ethics where they would be considered to be a company which is ethical in the way they manufactures their products as well as be proactive in meeting the needs of the customers The dilemma as discussed with in the introduction is not a small one but due to the company that Apple is and the respect that it commands in the market wherein it could be working out to be the number 1 brand in this world, it becomes imperative that it sets an example wherein the consumers ultimately not only buy products for the features that apple provides but look towards actually buying from Apple for its all round benefits and quality.

References:

1. Chloe Albanesius, “Apple Promises Free Bumpers, Cases for iPhone 4 Buyers, PC Mag, July 16, 2010, //www.pcmag.com/article2/0,2817,2366596,00.asp (accessed June 6, 2011).

2. Paul Andrews, “Apple-Microsoft Lawsuit Fizzles To A Close — `Nothing Left’ To Fight About,” The Seattle Times, June 2, 1993, //community.seattletimes.nwsource.com/archive/?date=19930602&slug=1704430

3. Julia Angwin, “Apple, Google Take Heat,” The Wall Street Journal, May 11, 2011, //online.wsj.com/article/SB10001424052748703730804576315121174761088.html

4. “Apple and the Environment,’ Apple, //www.apple.com/environment/#recycling (accessed June 8, 2011).
5. “Apple chronology,” CNNMoney, January 6, 1998, //money.cnn.com/1998/01/06/technology/apple_chrono/

6. “Apple, Cisco agree both can use iPhone name,” Reuters, February 22, 2007, //www.reuters.com/article/2007/02/22/us-apple-cisco-idUSWEN460920070222 Apple History, //www.apple-history.com/ (accessed June 6, 2011).

7. Apple Inc., Business Conduct: The way we do business worldwide, 2010, //files.shareholder.com/downloads/AAPL/1283312876x0x443008/5f38b1e6-2f9c-4518-b691-13a29ac90501/business_conduct_policy.pdf (accessed June 7, 2011).

8. Apple Inc., Policy on Reporting Questionable Accounting or Auditing Matters, November 16, 2010, //files.shareholder.com/downloads/AAPL/1281913948x0x443017/68a6df9d-b0ef-4870-ba8e-accc695b39e2/reporting_accounting_auditing_matters.pdf (accessed June 6, 2011).
9. Apple, Inc., Apple Supplier Responsibility 2011 Progress Report, February 2011.

10. “Apple Introduces iTunes—World’s Best and Easiest to Use Jukebox Software,” Apple, January 9, 2001, //www.apple.com/pr/library/2001/jan/09itunes.html (accessed June 6, 2011).Order Now

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Business Management HNBS 301 Business And The Business

Business Management HNBS 301 Business And The Business

12-11-17 Maddox Smith 0 comment

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Business Management HNBS 301 Business And The Business

ASSIGNMENT BRIEF

Qualification Unit Number and Title
Pearson BTEC Level 5 HND in Business Management HNBS 301 Business and the Business
(RQF) Environment
Unit Type Core Unit Level 4 Credit Value 15
Assessor Internal Verifier
M Rahman Mohammad T Islam
Submission Deadline for Assignment 1: Submission Deadline for Assignment 2:
Individual Report Individual Report

3/11/2017 (Week 7) at 11:59pm 11/12/2017 at 11:59pm

Assignment 1 Different types, size and scope of organisations and (Individual Report) interrelationship of the various functions within an

organisation and how they link to organisational structure (LO1: P1, P2 & M1; LO2: P3 & M2 and D1)

Scenario

Your next door neighbour intends to open his own business in UK. He knows that you are pursuing a HNC in Business Management course. He requested you to provide him with background knowledge and understanding of business, the functions of an organisation and the wider business environments in which organisations operate. He requested you to examine the different types of organisations (including for profit and not for profit), their size and scope (for instance, micro, SME, transnational and global) and how they operate.

You are also expected to explore the relationships that organisations have with their various stakeholders and how the wider external environments influence and shape business decision-making.

Hence, you have researched organisational purposes of businesses, the national environment in which they operate and behave and the global factors that shape national business activities. You have also identified a UK business organisation (e.g. Tesco, Asda) to provide examples to substantiate your response where necessary.

As a starting point, you decided to write a report to explain your neighbour the different types, size and scope of organisation (Task 1 and 2).

Task 1: Explain the different types, size and scope of organisations (LO1: P1, P2

In order to achieve PASS in this task, you must answer the following:

1.1 Explain different types and purposes of organisations; public, private and voluntary sectors and legal structures (P1).

1.2 Explain the size and scope of a range of different types of organisations (P2).

In order to achieve MERIT in this task you must answer the following:

1.3 Analyse how the structure, size and scope of different organisations link to the business objectives and product and services offered by the organisation (M1).

Task 2: Demonstrate the interrelationship of the various functions within an

organisation and how they link to organisational structure (LO2: P3 & M2).

In order to achieve PASS in this task, you must answer the following:

2.1 Explain the relationship between different organisational functions and how they link to organisational objectives and structure (P3).

In order to achieve MERIT in this task you must answer the following:

2.2 Analyse the advantages and disadvantages of interrelationships between organisational functions and the impact that can have upon organisational structure with examples from your chosen organisation (M2).

In order to achieve DISTINCTION in ASSIGNMENT 1, you must answer the following:

2.3 Provide a critical analysis of the complexities of different types of business structures and the interrelationships of the different organisational functions (D1).

Guidelines for preparation and submission of Report:

• This is not a group assignment, rather an individual report. So you should work independently in this assignment and submit an original piece of work.

• Use appropriate report format with an introduction at the beginning, main body with headings and sub-headings and conclusion at the end.

• A cover page, table of contents page, references list and bibliography would be at highest standard.

• Your response to the questions need to be underpinned by module contents.

• Please save your document with a unique name. Follow the following style: Your Surname_Your first Name_Unit Code_Assignment_Number_Assignment Type. For example: Bennett_Tiffany_HNBS 301_Assignment 1_Report.

• The report might be written in 2000 words.

Assignment 2 Influence/impact the macro environment has on business (Individual Report) operations and internal strengths and weaknesses of

specific businesses and their interrelationship with external macro factors (LO3: P4 & M3; LO4: P5, P6, M4 and D2)

Scenario

You are required to write another report covering the influence/impact the macro environment has on business operations and internal strengths and weaknesses of specific businesses and their interrelationship with external macro factors.

You have outlined the key areas to be covered in your report below (Task 1 and 2).

Task 1: Use contemporary examples to demonstrate both the positive and negative influence/impact the macro environment has on business operations (LO3: P4 & M3)

In order to achieve PASS in this task, you must answer the following:

1.1 Identify the positive and negative impacts the macro environment has upon business operations, supported by specific examples (P4).

In order to achieve MERIT in this task you must answer the following:

1.2 Apply appropriately the PESTLE model to support a detailed analysis of the macro environment within your selected organisation (M3).

Task 2: Determine the internal strengths and weaknesses of specific businesses and explain their interrelationship with external macro factors (LO4: P5, P6 and M4 & D2)

In order to achieve PASS in this task, you must answer the following:

2.1 Conduct internal and external analysis of your selected organisation in order to identify its strengths and weaknesses (P5).

2.2 Explain how strengths and weaknesses you identified for your selected organisation in task 2.1 interrelate with external macro factors of the business environment it operates (P6).

In order to achieve MERIT in this task you must answer the following:

2.3 Apply appropriately SWOT/TOWS analysis and justify how they influence decision-making in your selected organisation (M4).

In order to achieve DISTINCTION in ASSIGNMENT 2, you must answer the following:

2.4 Critically evaluate the impacts that both macro and micro factors have upon business objectives and decision-making with examples from your selected organisation (D2).

Guidelines for preparation and submission of Report:

• This is not a group assignment, rather an individual report. So you should work independently in this assignment and submit an original piece of work.

• Use appropriate report format with an introduction at the beginning, main body with headings and sub-headings and conclusion at the end.

• A cover page, table of contents page, references list and bibliography would be at highest standard.

• Your response to the questions need to be underpinned by module contents.

• Please save your document with a unique name. Follow the following style: Your Surname_Your first Name_Unit Code_Assignment_Number_Assignment Type. For example: Bennett_Tiffany_HNBS 301_Assignment 2_Report.

• The report might be written in 2000 words.

Report Terms Explained

Explain: Clarify a topic by giving a detailed account as to how and why it occurs, or what is meant by the use of this term in a particular context. Your writing should have clarity so that complex procedures or sequences of events can be understood, defining key terms where appropriate, and be substantiated with relevant research.

Analyse/Critically Analyse: Break an issue into its constituent parts. Look in depth at each part using supporting arguments and evidence for and against as well as how these interrelate to one another.

Identify: Determine what the key points to be addressed are and implications thereof.

Evaluate/Critically Evaluate: Give your verdict as to what extent a statement or findings within a piece of research are true, or to what extent you agree with them. Provide evidence taken from a wide range of sources which both agree with and contradict an argument. Come to a final conclusion, basing your decision on what you judge to be the most important factors and justify how you have made your choice.