Showing posts with label Marketing Principles HM Assignment. Show all posts
Showing posts with label Marketing Principles HM Assignment. Show all posts

Tuesday, July 24, 2018

FINANCE FUNDING TRAVEL TOURISM SECTOR

FINANCE FUNDING TRAVEL TOURISM SECTOR

Introduction

Being one of the largest sectors in the industry, tourism and food sector industries has rapidly growing at a continuous pace for more than a half a century. One of the most vibrant and most thriving industries in the world, these two sectors has been one of the significant factors that have readily affected the economic growth, environmental factor and most importantly the investment sector. It has been since the booming sectors in the economy where large scale investment has been involved.
The report helps us to acquire knowledge and technique which will assist with controlling of efficient decision making process in the tourism and food sectors. The report will emphasize the importance of cost that helps to generate huge profits in these sectors. The majority of the report gives importance to the financial reports, which are practised in the micro level and funding arrangement system for developing of large scale projects at macro level. The report highlighted that the learners can gain knowledge on tourism and travel sectors and food sectors and understands the basic fundamentals of all the financial cost and funding arrangement in the process. This report has taken Merlin Enterprise and The Restaurant Group (TRG) to analysis the funding and investment procedure.
 LO1- Understand the importance of costs, volume, and profit
P1.1 Explain the importance of costs and volume in financial management of travel and tourism businesses
According to Guttentag (2015, p.1192), tourism business sectors are huge business and such huge business are known by the term “business entities” because of their large scale volume of investment and generation of profits. The tourism sectors also involve the different kinds of financial structure whose financial reporting is slightly different from others.  Merlin enterprise is one of the most leading sectors in the entertainment and Leisure Company in the world.
In this section the importance of cost is analysed in order to emphasize its importance in financial management. Different objectives of the business enterprise the management of the company needed to keep a proper balance between its various sources of expenditure. These include understanding of various types of cost like direct cost, variable cost, fixed cost, capital cost and cost on other social heads. Merlin entertainment has to understand several types of cost in order to access several types of spending and accessing different prices of services (Usaid.gov, 2017).
In this approach, Cost Value Profit (CVP) analysis has been considered to establish the relationship between cost and sales of the company. The CVP analysis is concerned with the operating profits and how it is influenced with the change in the variable cost and fixed cost. This process helps the managers of the company to achieve to desired profits without acquiring any loses in the future which will help in turn to evaluate fixed cost and estimating financial losses (Maloletko et al. 2014, p.25).
There are also other cost which involves direct costs, indirect costs, fixed costs, variable costs, allocation and apportionment in the tourism industry.
Direct cost can be referred to as the price which directly contributes during the production of any goods and services. These costs are essential to incur as they are the key expenses which helps to produce the final product. In the travel and tourism industry, direct costs are generally incurred in the form of commission paid to the agents and costs of manufacturing supplies. While indirect costs are those cost which are overhead that remains same whether they make any sales or not. These costs are those cost which are left for calculation after the computation of the direct cost.
Fixed costs are those costs which remains the same irrespective of the sales of business or level of business activity. This cost might rises up due to inflation. In this case of tourism industry, rent is the most common fixed cost (Eichfelder and Vaillancourt, 2014, p.10).
Volume can be referred to as the number of shares which have been exchanged in the current market for a specific security. Or in simple words volume is the activity which is conducted when one party exchange the shares occupied for a monetary amount. The shares of a company operating in the tourism industry require a high rate of volume which indicates a high level of activity in the share market.
Variable costs are those costs which vary with the level of business activities. In the case of tourism industry if Merlin entertainment sells more packages on cruises they will require more vessels this will increase the number of employees, fuel, insurance, service etc.
Allocation and Apportionment overhead are the methods that is use to classify the different cost into different cost centres according to which department each cost belongs. Cost Apportionment mainly occurs cost cannot be connected with their particular cost centre and cost allocation occurs when cost, expenses and overheads are identified to the specific cost centre (Gean and Gean, 2015, p.127).
P1.2 Analyse pricing methods used in the travel and tourism sector
These are various price methods which are adopted by tourism industries in determining the prices of different services in tourism industry:
Discounting pricesThis pricing strategy is mainly being applied during the off season. Merlin group by applying this method could acquire quick profit and revenue. This process also enables to inspire customers to avail various services at discounted prices.
Value adding: By this method management of Merlin services industry can add extra features with their services to diversify their products so that it can lead a positive impact on the consumers (Sahut and Hikkerova,2014, p.1). This is the most attractive approach for any kind of business process in the industry.
Cost plus pricing: As per Han and Hyun (2015, p.25), this method is adopted by all types of industry to achieve their both short and long term goals. The managers of Merlin Group considered fixed along with variable cost in rendering this services. After the computation of fixed and variable cost, the company intend to add some amount of percentage profit in their business activities (Poon, 2012, p.12).
Marketing pricing: this is the most widely and common method applied by most of the companies in travelling and tourism industry. Merlin group can adopt this pricing strategy where they can involve pricing of honeymoon package by keeping their prices high during the wedding seasons. According to Figueroa-Domecq et al. (2015, p.89), this also involves seasonal pricing which is meant to offset the demand during the time when they are peak or low, this will be important for any company or else it would be difficult for them to achieve break even.

 P1.3 Factors affecting Profit

For a global business organisation Merlin Entertainment Plc there are several factors which may either directly or indirectly the influence profit for the firm. The most basic factor which affects profitability is the number of units produced by a business firm. In the case of Merlin Plc, the units of production can be calculated in terms of the resorts operating under the organisation. It is known that the company has around 115 attractions over 23 countries spread across 4 continents. This positively reflects upon the financial condition of the business group indicating that the profit-making capacity of the group is large. It is a simple concept that the more the number of units produced, the better potential it provides for sales and this affects the profits earned. The general scale and size of Merlin Plc is a major factor which determines the long-term profit making the ability of the business group. This also helps the company to identify a specific pricing strategy which needs to be adopted taking into consideration the market structure and the needs of the target audience.
Another important factor which influences profit is the concept of cost which is naturally incurred during the production of any goods or services. By controlling variable and the operating costs of the firm, the profit margin in turn increases. The cost incurred by Merlin Plc will generally be in the context of the construction of resorts as well as the expenses incurred in the field of marketing and promotion (Knight, 2012, p.12). The organisation is operating worldwide and is catering to a large customer base. It is important to control the overall costs in order to maximise profits and increase efficiency in the long run.
The economic condition, the rules and standards of taxation and law are also to be taken into consideration as the company operates on a different platform which may affect the profit making margin. The economic factors such as inflation, taxation and subsidiary are different for different countries and need to be acknowledged in order to analyse the financial position of the firm in the current market (Drury, 2013, p.11). The information available from the market scenario is to be effectively used to maximise the profits of the firm that help induce better financial management decision making. Other factors which affect the profitability of Merlin Plc are the overhead or the fixed costs incurred by the company and the changes in the technology which are used to construct such resorts.
Task 2 (LO2, AC2.1, 2.2, M1, M2, D1, D2, D3)
LO2- Understanding Management Accounting Information as Decision-making Tool
P2.1 Types of Management Accounting Information
The basic function of management accounting is to provide information regarding the business to the leaders and managers of a business firm in order to assist in better decision making.
The purpose of management accounting is to provide data to the managers regarding the financial operations of the firm concerned and verify and correct the mistakes and loopholes which are currently present in the system. The management accounting reports are published more frequently either on a monthly or quarterly basis and directly affects the long-term operation carried out by a firm.
The different types of management accounting information are generally obtained from the financial statements of the company concerned and various other reports which are provided to the managers of the firm such as a budget report, and variance analysis (Ozdagli, 2012, p.1045). These reports are prepared with the sole purpose of simplifying the decision making the ability of the management in terms of money management as well as human resource management smoother in nature.
The reports provided in terms of the costs incurred by a business firm reflects upon how much amount of money from the capital resources is spent on acquiring any new product as well as it helps to allocate the resources present in hand. The costing technique which is to be adopted for complete utilisation of the resources is also determined with respect to the cost reports provided (Drury, 2013, p.11). The management takes the decision of adopting marginal costing, activity based costing or throughout costing strategies based on the reports provided to them. The data obtained from these reports are also used to forecast the financial position of the business by comparing the past activities and finances of the company to the present activities and making a summarised decision regarding the future scope of the company. According to this the goals and objective of a business organisation are also chalked out.
For instance, by the analysis of the financial reports, it is estimated that the financial position of Merlin Plc is at a favourable position where there is scope to cut down cost in the marketing department. Also, the weaknesses of the firm in pricings strategies are identified (Pettigrew, 2014, p.19). The management now can come to a decision that more time and money needs to be invested in order to rectify the problems related to the pricing strategies of the company and allocates resources to this field accordingly by cutting down cost which is incurred in the marketing sector. This is how theinformation provided by management accounting tool helps simplify decision making in the long run.
P2.2 Management Accounting Decision-making tools for Merlin Plc
As per the analysis conducted above it can be safely deduced that management accounting helps to simplify and aid managers in making the daily decisions required for Merlin Plc to function adequately. The information provided by the decision-making tools of management accounting in the context of Merlin Plc generally induces decisions in terms of operation, budget and strategies to be adopted.
  • Operation Decision – The data available in the balance sheet of Merlin Plc can be used to calculate the working capital of the organisation. Simply by subtracting the current assets held by the firm to the current liabilities of the company the working capital can be analysed. The working capital gives a clear about the required amount to successfully run the daily operation of the firm (Ward, 2012, p.15). The data present also aids to allocate the inventories present for the tours and travel organisation so that the customers can receive the adequate services at the right time and place. The information provided by the use of management accounting tools also assist in investment decision making. Every business organisation must engage in investment activities to grow and develop in the current market. This opportunity is provided by the use of management accounting and its tools for decision making. Decision in terms of future mergers and acquisitions are made simpler.
  • Strategies to be Adopted – It is of utmost importance for a competitive firm to follow strategic business which not only increases profit but also controls the expenses at the same time (Schneeweiss, 2012, p.14). The strategies adopted should look to fulfil the future goals and objective of Merlin Plc with effective utilisation of the resources. For instance, the company has adopted a more specific form of marketing strategy and is looking to avoid the technique of mass marketing which is adopted by most of the firms in the economy. The concept has helped the company to limit its expenses and focus on a specific set of target audience rather than trying to appeal to the public at large. The aspect of strategic investment decision is also influenced by management accounting where the cash and fund flow statements can be compared simultaneously and a final investment decision can be reached.
  • Budget Forecasting – Tools of management accounting is essential to analyse and forecast the finances of Merlin Plc and these are nothing but the allocation of resources in the form of a budget. To bring about this decision the income statement of the firm is critically analysed along with the expenses incurred by the company concerned. The short term goals are also formulated which add up to achieving the bigger objectives for the future (Bodie, 2013, p.20). Unless a specific target is set, it will be impossible for the firm to reach a break-even and gain an advantage from that of its competitors in the current market. The budget forecasted also helps to increase the number of shareholders as the information when released in the stock market makes it clear to the third party about the profit making intention of Merlin Plc.

Task3 (LO3, AC3.1, M1, M2, M3, D1, D2, D3)

LO3- Financial Statement Analysis
Case Study: The Restaurant Group Plc
The following are the ratios of The Restaurant Group Plc which are calculated upon the analysis of the consolidated annual sheet of the organisation. All the figures are in thousands:
Current Ratio = Current Assets/Current Liability
Current Ratio 2015 = 38005/136403 = 0.27:1
Current Ratio 2016 = 49806/139909 = 0.35:1
Leverage Ratio = Total Liability/Total Equity
Leverage Ratio 2015 = 184518/289560 = 0.63:1
Leverage Ratio 2016 = 212754/209437 = 1:0.98
Working Capital Ratio = Working Capital/Sales
Working Capital = Current Assets – Current Liabilities
Working Capital 2015 = (98398)
Working Capital 2016 = (90103)
The business of Restaurant Group Plc can be analysed with the help of the ratios calculated. To begin with, the financial position of the firm does not look to be in a good shape at present. The current ratio of the firm is being favourable to the liabilities of the firm rather than being heavier in the assets column. The liabilities in the form of borrowings, bonds, long and short term debt of the company has been on the rise. Even though the assets of the company are increasing gradually, but it is completely overshadowed by the overall liabilities of the business group. This also directly affects the working capital of the organisation which is currently at a negative balance even though improvements are made from 2015 to 2016 which at the current movement makes little or no difference (Trgplc.com, 2017).
With the present situation in hand, Restaurant Group Plc will struggle to attract the general public at large to purchase their shares in the stock market. The expenses of the group have been at an all-time high and the cost of sales has also been gradually increased with no improvement made in the company revenue (Robb and Robinson, 2014, p.169). The financial leverage is the tool which measures the financial position of the firm and analyses the risk factor as well as the stability in the finances of a company. The more the financial leverage of a firm the greater the risk of liquidation and bankruptcy. The ratio is determined to take into account the total liabilities held by a firm to the equity owned by the organisation. For a company to be financially stable in nature and to attract more shareholders the ratio must at all times be in favour of equity. This is the case for the financial year of 2015 where the leverage ratio is barely in favour of equity held and is in the ratio of 0.63:1.
However, with the increasing liabilities and decline in the shares issued the leverage ratio switches over in favour of the liabilities held by the company (Trgplc.com, 2017). This indicates that the risk factor of losing money for the investors and shareholders will be greater in nature as the business is financially unstable. The company will also fail to apply for any loan from any financial institution due to the declining balances in equity. A bank will not be willing to take the risk of granting a loan to a company which is operating with the risk of potential liquidation and eventual bankruptcy. If at all a loan is passed the rate of interest which is to be charged by the bank will be extremely high and by analysing the financial statements of the Restaurant Group Plc it can be safely assumed that the company will not be able to pay the interest charges.
Task 4 (LO4, nding for Public and Non-public Tourist Development
P4.1 Analysis of the Sources of Capital Funds
The sources of business funding are important for a business organisation especially for travel and tourism companies is important to analyse and identify as without a capital funding the business cannot exist. In the case of non-public or private tourist firms, the initial capital is provided by the owner or the partners present who help incorporate the business. After the settlement and development of the business further capital for the organisation can be generated with the help of bank loans which are provided by financial institutions.
If the business concerned grows and develops further, the company can also become public in nature by issuing shares in the stock market to the interested external parties. Shares can either be provided in the form of preference or common shares and provides special privileges to the individual holding them (Robb and Robinson, 2014, p.169). A share can simply be explained as a certificate which is purchased by a person at base price. With the growth and development of the business of an organisation, the price of a share goes high and the person holding it can make a profit out of it by selling it to another individual at a higher price (Pettigrew, 2014, p.19). This is the most common way of raising capital for most of the public organisation present in the current market. The individual holding the share is provided certain voting rights as per the number of shares held by the person concerned. These votes are used to formulate the entire management hierarchy of a company. However, the person holding the share does not have any right or obligation to directly take part in the decision-making process regarding the operations of the firm.

Conclusion

Based on the study conducted above it can be safely concluded that an effective pricing strategy can only be developed when there is a presence of a well-organised costing system in the context of the tour and tourism industry. The importance of management accounting has also been highlighted and how it can be used to aid and simplify the decision-making process. This gives rise to an overall efficiency which affects the profitability of a firm and saves valuable time. Financial funding and the identification of the sources of finances should be focused on tourism firms in order to achieve long-term organisational goals.

Reference List

Bodie, Z., (2013). Investments. New York: McGraw-Hill
DRURY, C.M., (2013). Management and cost accounting. Berlin: Springer.
Eichfelder, S. and Vaillancourt, F., (2014). Tax compliance costs: A review of cost burdens and cost structures.
Figueroa-Domecq, C., Pritchard, A., Segovia-Pérez, M., Morgan, N. and Villacé-Molinero, T., (2015). Tourism gender research: A critical accounting. Annals of Tourism Research52, pp.87-103.
Gean, F. and Gean, V., (2015). The Desirability of an Integrated Learning Methodology for Enriching CVP Analysis. Journal of Business and Accounting8(1), p.127.
Guttentag, D., (2015). Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current issues in Tourism18(12), pp.1192-1217.
Han, H. and Hyun, S.S., (2015). Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness. Tourism Management46, pp.20-29.
Higgins, R.C., (2012). Analysis for financial management. New York: McGraw-Hill/Irwin.
Knight, F.H., (2012). Risk, uncertainty and profit. Courier Corporation.
Maloletko, A.N., Kaurova, O.V., Kryukova, E.M., Pochinok, N.B. and Gladko, E.A., (2014). Analysis of key indicators of tourism industry in Russia. Modern Applied Science9(3), p.25.
Obrinsky, M., (2015). Profit theory and capitalism. University of Pennsylvania Press.
Ozdagli, A.K., (2012). Financial leverage, corporate investment, and stock returns. The Review of Financial Studies, 25(4), pp.1033-1069.
Pettigrew, A.M., (2014). The politics of organizational decision-making. Abingdon: Routledge.
Poon, A., (2012). Tourism, technology and competitive strategies. CAB international.
Robb, A.M. and Robinson, D.T., (2014). The capital structure decisions of new firms. The Review of Financial Studies, 27(1), pp.153-179.
Sahut, J.M. and Hikkerova, L., (2014). The impact of internet on pricing strategies in the tourism industry. The Journal of Internet Banking and Commerce14(1), pp.1-8.
Schneeweiss, C., (2012). Distributed decision making. Berlin: Springer Science & Business Media.
Schröder, M., Falk, B. and Schmitt, R., (2015). Evaluation of cost structures of additive manufacturing processes using a new business model. Procedia CIRP30, pp.311-316
Trgplc.com. (2017). The Restaurant Group. [online] Available at: http://www.trgplc.com [Accessed 7 Jul. 2017].
Usaid.gov, (2017), Tourism industry Available at <https://www.usaid.gov/sites/default/files/documents/2151/InvestmentWorkbook_4%5B2%5D.pdf> [Accessed on 04 July 2017]
Ward, K., (2012). Strategic management accounting. Abingdon: Routledge.

Sunday, July 22, 2018

Marketing Principles HM Assignment

Marketing Principles HM Assignment
Marketing Principles HM Assignment

Introduction

H&M is a Swedish multinational company involved into the fast fashion products for the men, women and children. H&M at present is operating in more than 54 countries with its specialized stores and employs more than 116,000 people worldwide. First store for H&M was opened in year 1947 in high street of Vasteras, Sweden. This company is considered as the second largest retailer in the fashion segment after the Inditex (parent company of Zara). H&M has its direct competitor with the global brands such as Zara and GAP Inc. H&M is dealing in fashion clothes and accessories for the diverse consumer segment. Company has earned revenue of SEK 150.09 billion in Year 2013 and net income of the company is SEK 17.13 billion for the year 2013. H&M has several subsidiaries such as Cheap Monday, Monki, Weekday and COS etc.

Task 1 (LO 1)

Examine a few definitions (at least two) of marketing and explain the marketing process with example drawn from H&M.

According to Kotler & Armstrong (2001) marketing can be considered as the framework (as shown in figure 1) in which end users are served by the organization in face of competitors. Company and competitors prevailing in the market would send their message and product/services to the market directly or through intermediaries involved. Various players involved in the marketing activities would be affected by series of elements named demographic variables, economic variables, social/cultural and technological variables. Each party in the system would add value while going to the next level. Hence success of an organization not only depends upon its own action but also on the coordination which is achieved through external environmental forces as well. For example, taking example from H&M it can be revealed that company has remained successful in order to maintain low prices and trendy fashion for the consumers and its suppliers are having equally important role in reducing the cost for H&M and providing goods as per the changing trend. So there is proper coordination between various stakeholders of the organization.
Managerial definition of marketing was described in 60s as “the art of selling products” and this definition of marketing has been revised by AMA (American marketing association) as the marketing is process which would include planning & execution of conception, prices, promotion and distribution of goods, ideas and services in order to satisfy individual needs and objectives for the organization (Bennett, 1995). There is little difference on the AMA website for the marketing definition and this website define marketing as the organizational function and set of processes for creation, communication and delivery of value to consumers and managing customer relationship efforts for developing effective marketing communication so that organizational stakeholders can be benefited. For example, In case of H&M Company develops its various functions such as low cost, latest design, sales through physical stores and developing brand reputation so that consumer needs can be satisfied and organizational objectives can be met.

Discuss the different kinds of marketing orientations and recommend the most suitable marketing orientation for H&M.

Market orientation can be considered as the culture of an organization which is committed to develop the continuous creation of the superior customer value. It has been observed that business organizations generally report very low success rate in order to develop such a business culture. There can be three alternate available to the business organizations to adopt the marketing orientation and these are given as under:
  • Sales orientation: Many business organizations consider their problem for selling more of the products or services which are already available with them. These business organizations are expected to make most of their selling, promotion and distribution skills. These businesses would be similar to the marketing orientation business in general.
  • Product orientation: Product orientation of a business organization would establish that business organizations are obsessed with their own products. Product of the organization would be highly updated and technologically advance (Dev and Don, 2005). These businesses may face issues at the times of dynamic change in technology or consumer taste.
  • Production orientation: Production orientation business is not similar to the product orientation and the focus of business organization here is on producing as many goods as they can. Business organizations under this orientation would aim at producing in large quantities and tend to leverage on economies of scale so as to maximize its benefits. In production concept need of consumers would be secondary and primary aspect in the business would be developing higher number of units though production system. This orientation would be helpful in business organizations wherein business potential is very high in future and there is large scope for implementing economies of scale.
Assessing the potential marketing orientation for H&M it can be said that in modern marketing world it is important that business organizations makes use of the mixed marketing orientation i.e. sales orientation, product orientation and production orientation etc. Hence H&M would adopt the marketing orientation wherein company would sell in order to generate high revenue while at the same time product orientation would be developed so as to develop clothes as per latest design and increasing sales would demand for the high production which would be developed by H&M by focusing on the economies of scale.
Consumer needs are satisfied by the H&M in order to attract the consumers towards offering made by the company. Consumers are at the heart of H&M marketing activities and company is deploying diverse range of activities so that loyal consumer base is developed by the company.

Task 3 (LO 3)

Using H&M as your chosen company, explain how the new product was developed to achieve sustainable competitive advantage.

The newly developed product for H&M is the fashion clothing for the men’s segment which is low at price and not high on trend as well. Development of the present product line for the men segments in US has been done keeping in mind the consumer requirements and marketing research pertaining to particular markets. US markets for men clothing are considered as the non trendy as male consumers in US are not looking for latest fashion clothes as compared with the female consumers in the US markets. The development of the products offered by H&M in US markets have been done by keeping in mind the local demand of consumers and new product line is such that it would suit the requirement of US male consumers (Adcock and Halborg, 2001).
Further present product line is such that it meets the consumer requirement for low price being average or low priced on the newly launched products as well. In house fashion designer team for H&M also helps them in development of competitive advantage as organization would be able to develop faster products in response with the consumers of the organization. This would reduce time to market for the products/services of the organization so that competitive advantage can be created.
New prospect development can be defined as the process of exploring set of consumer base for the new product or into the new market for the organization. H&M has developed several new products such as shoes, jewellery, make up and accessories etc. New prospect development of these products would include idea generation, idea screening, business analysis, product development, test marketing and commercialization. New product ideas would be generated through different sources, unsound concepts would be eliminated from available ideas, business analysis would be done in order to estimate profitability of the ideas, test marketing would be done in order to test the variability in marketing plan and final stage would be to commercialize the idea.

Evaluate a range of distribution methods that H&M can use for the newly developed product to provide convenience to a target group of customers.

The newly designed clothing range for H&M would target the male consumers in US and it is important for H&M to design the distribution channel in such a way that consumer convenience can be offered through distribution channel developed by the organization. It has been proposed that in addition to the departmental stores of H&M in US there would be two additional distribution methods which would be adopted and these would be online stores and exclusive retail stores of H&M dealing in clothing products only. Online store developed by H&M would be helpful in order to reduce the operational expense for the organization so that H&M can offer its products at cheaper price which is the main USP of the organization. Further small exclusive store opened by H&M would be helpful in order to provide customer convenience as there would be high number of store opened in local areas wherein consumers can try these products and buy as per the availability of the products. Hence online store at one side would be beneficial for the organization in order to reduce operational cost while exclusive stores would allow consumers to have greater access to the clothes in their nearby regions.

Discuss and critically evaluate the various pricing methods used by businesses and recommend pricing strategy that H&M can use for the newly developed product.

There can be mainly five pricing strategies which are adopted by business organizations in order to appropriately define their price for maximization business profits and customer value delivery system. These five pricing strategies are premium pricing, penetration pricing, economy pricing, price skimming and psychological pricing. Premium pricing strategy would charge much higher price as compared to the competitors and this pricing strategy can be used when there is something about the product/service delivered by the business organization. Penetration pricing is the strategy in which low prices are offered to the consumers at initial stage in order to enter into market and attract consumer attention but once consumer base is developed then pricing of the products/services would be enhanced (Goldstein and Lee, 2005). In economy pricing business organizations keep basic prices and nothing fancy e.g. Walmart & Aldi. Price skimming is being used by the businesses having competitive advantage and these business organizations enter with high price and reduces prices as competition starts building in the market. Psychological pricing is established in consumer price so as to develop perception of lower price e.g. price of $99 would develop in consumer mind for lower pricing as compared to the $100. For newly developed product line of H&M it is important that company develops penetrative pricing strategy. There is low penetration for the H&M in men segment due to which prices should be kept low at initial phase while prices can be enhanced after development of suitable customer base.
Importance of pricing can be highlighted in terms of generating income from the products, denoting high quality for the high price, competitive advantage can be developed through low pricing strategy. It is important to offer equivalent value for the price offered by the H&M.

Explain the concept of integrated marketing communication and discuss the elements of promotional mix including extended the extended marketing mix as relevant to H&M’s newly developed product

Integrated marketing communication can be defined as the application for traditional and nontraditional marketing channels in order to develop communication with the consumers. Usage of different marketing channels would reinforce of usage for each other. Figure 2 below depicts the integrated marketing communication strategy used for the business organization which makes use of the traditional marketing tools, promotions and social media/web etc.
As shown in the figure 2 above that mixture of traditional media tools such as TV, Radio and print, promotions such as consumer offer, discounts and usage of social media would form the complete promotional strategy for the organization.
Promotion mix for any organization has been given above wherein advertising; direct marketing, publicity and sales promotions have been used (Harrell, 2008). Advertising is the paid presentation of the product or ideas, sales promotions are media or non media communication used to increase demand, direct marketing would allow businesses to directly communicate with consumers and publicity is the process of marketing products or services through indirect ways. For newly developed product of H&M it is advisable to make use of the integrated marketing communication by involving traditional media, online marketing, promotions, celebrity endorsement and consumer promotions can be offered.
Personal selling can be one of the options for marketing wherein sales personnel would adopt various stages for the personal selling such as prospecting & qualifying, pre approach, approach, presentation & demonstration, overcoming objectives, closing and follow up & maintenance. This marketing option would be adopted by H&M in order to tie up with the big corporate and B2B customers. Prospects would be explored from the particular organizations and would be qualified basis the requirement of H&M. Pre-approach would include preparation from sales personnel in order to provide complete information on the clothing for H&M. Presentation and demonstration would be made in order to brief about the special discount offered to the consumers from particular corporate. Objectives would be framed in terms of sales target and call would be closed by getting the order from B2B customers.

Marketing Principles H&M Assignment

Task 4 (LO 4)

Evaluate the marketing mix variables for two segments of the consumer market and discuss how different it would be for business-to- business services (B2B).

There are mainly two segments which can be considered for the products of H&M and these are teenage boys and teenage girls. Profile for the two segments would include teenage girls and boys looking for trendy clothes so as to match their present age lifestyle. Further these consumers would be into age range of 15 years to 30 years and with high income range. These consumers would also be having graduate and post graduate educational background (Nagle and Holden, 2012). Marketing mix for the two segments would different significantly and can be given as under:
Marketing mixTeenage boysTeenage girls
ProductDesign, color and trendyTrendy, design, colors and availability
PriceAffordableMedium to premium priced
PlaceOnline as well as within the storeOnline as well as within the store
PromotionPromotion through magazines oriented to men and online advertisementFemale magazine and online advertisement
Table 1: Showing the marketing mix for two segments
Similarly for the two segments i.e. business to consumer market and business to business market there would be different marketing mix which can be given as under:
Marketing mixB2CB2B
ProductHigher no of products would be available in B2C segmentBulk purchase would take place with limited products
PricePrices would be fixed and would include sufficient margin over costPrice would be negotiable in B2B product segment
PlaceIndirect distribution would be done through retailersPersonal selling tool would be used
PromotionMass media channelsIndustry magazines
Table 2: Showing marketing mix for B2B and B2C markets

Assuming that H&M decides to enter the international market with the newly developed product, examine and discuss the differences between domestic marketing and international marketing

Unit 4 Marketing Principles H&M Assignment, is aimed at to increase its number of stores by 10-15 percent per annum. It has planned to open new stores in China and US (Philip & Gary, 2011). There are a number of opportunities present for H&M to grow its business in the domestic market as well as in global market. There are a numbers of factors which an organization needs to be considered before entering into an international market. These factors includes differences in buyer’s behavior, purchasing power, economic growth, political risks, culture of the society, technological advancement, level of competition, governing law, rules and regulations etc (Gregson, 2008).  Buyer’s behavior may be different in two different countries. So, it should be analyzed first before entering into a new international market (Kent, 2013). Moreover, it should also be checked whether the people of the proposed country has much purchasing power to buy and accept the concerned new product line. The political environment, the government, rules and regulations must be aware of while entering in to international marketing as these laws may be different from that of domestic country’s rules and regulations. The level of competition in the international market and domestic market is different. It is quite difficult to establish a market place in the foreign market where the local sellers have already covered the major market area. Thus, competition risk is there in international market and its possible effect should be pre analyzed. Furthermore, technological advancement, demographic culture may be different in domestic and international market and needs to be considered by H&M.
In domestic marketing products of the company would be sold within one political country while products of the company are sold overseas. There can be several reasons for entering into the international markets and these can be growing the market share, generating higher profits, creating presence in overseas market and creating brand awareness.

References

Bennett, P.D. (Ed.) (1995). AMA Dictionary of marketing terms (2nd ed.) Chicago: The American Marketing Association
Kotler, P. and Armstrong, G. (2001). Principles of marketing (9th ed.) Upper saddle River, N.J.: Prentice Hall, pp 11
Harrell, G.D. (2008). Marketing: Connecting with Customers. Chicago Education Press.p. 286. ISBN 9780979830402.
Goldstein, D.; Lee, Y. (2005). “The rise of right-time marketing”. The Journal of Database Marketing & Customer Strategy Management 12 (3): 212–225.doi:10.1057/palgrave.dbm.3240258.

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