Showing posts with label Pinkberry Human Resource Management Assignment. Show all posts
Showing posts with label Pinkberry Human Resource Management Assignment. Show all posts

Tuesday, July 24, 2018

FINANCE FUNDING TRAVEL TOURISM SECTOR

FINANCE FUNDING TRAVEL TOURISM SECTOR

Introduction

Being one of the largest sectors in the industry, tourism and food sector industries has rapidly growing at a continuous pace for more than a half a century. One of the most vibrant and most thriving industries in the world, these two sectors has been one of the significant factors that have readily affected the economic growth, environmental factor and most importantly the investment sector. It has been since the booming sectors in the economy where large scale investment has been involved.
The report helps us to acquire knowledge and technique which will assist with controlling of efficient decision making process in the tourism and food sectors. The report will emphasize the importance of cost that helps to generate huge profits in these sectors. The majority of the report gives importance to the financial reports, which are practised in the micro level and funding arrangement system for developing of large scale projects at macro level. The report highlighted that the learners can gain knowledge on tourism and travel sectors and food sectors and understands the basic fundamentals of all the financial cost and funding arrangement in the process. This report has taken Merlin Enterprise and The Restaurant Group (TRG) to analysis the funding and investment procedure.
 LO1- Understand the importance of costs, volume, and profit
P1.1 Explain the importance of costs and volume in financial management of travel and tourism businesses
According to Guttentag (2015, p.1192), tourism business sectors are huge business and such huge business are known by the term “business entities” because of their large scale volume of investment and generation of profits. The tourism sectors also involve the different kinds of financial structure whose financial reporting is slightly different from others.  Merlin enterprise is one of the most leading sectors in the entertainment and Leisure Company in the world.
In this section the importance of cost is analysed in order to emphasize its importance in financial management. Different objectives of the business enterprise the management of the company needed to keep a proper balance between its various sources of expenditure. These include understanding of various types of cost like direct cost, variable cost, fixed cost, capital cost and cost on other social heads. Merlin entertainment has to understand several types of cost in order to access several types of spending and accessing different prices of services (Usaid.gov, 2017).
In this approach, Cost Value Profit (CVP) analysis has been considered to establish the relationship between cost and sales of the company. The CVP analysis is concerned with the operating profits and how it is influenced with the change in the variable cost and fixed cost. This process helps the managers of the company to achieve to desired profits without acquiring any loses in the future which will help in turn to evaluate fixed cost and estimating financial losses (Maloletko et al. 2014, p.25).
There are also other cost which involves direct costs, indirect costs, fixed costs, variable costs, allocation and apportionment in the tourism industry.
Direct cost can be referred to as the price which directly contributes during the production of any goods and services. These costs are essential to incur as they are the key expenses which helps to produce the final product. In the travel and tourism industry, direct costs are generally incurred in the form of commission paid to the agents and costs of manufacturing supplies. While indirect costs are those cost which are overhead that remains same whether they make any sales or not. These costs are those cost which are left for calculation after the computation of the direct cost.
Fixed costs are those costs which remains the same irrespective of the sales of business or level of business activity. This cost might rises up due to inflation. In this case of tourism industry, rent is the most common fixed cost (Eichfelder and Vaillancourt, 2014, p.10).
Volume can be referred to as the number of shares which have been exchanged in the current market for a specific security. Or in simple words volume is the activity which is conducted when one party exchange the shares occupied for a monetary amount. The shares of a company operating in the tourism industry require a high rate of volume which indicates a high level of activity in the share market.
Variable costs are those costs which vary with the level of business activities. In the case of tourism industry if Merlin entertainment sells more packages on cruises they will require more vessels this will increase the number of employees, fuel, insurance, service etc.
Allocation and Apportionment overhead are the methods that is use to classify the different cost into different cost centres according to which department each cost belongs. Cost Apportionment mainly occurs cost cannot be connected with their particular cost centre and cost allocation occurs when cost, expenses and overheads are identified to the specific cost centre (Gean and Gean, 2015, p.127).
P1.2 Analyse pricing methods used in the travel and tourism sector
These are various price methods which are adopted by tourism industries in determining the prices of different services in tourism industry:
Discounting pricesThis pricing strategy is mainly being applied during the off season. Merlin group by applying this method could acquire quick profit and revenue. This process also enables to inspire customers to avail various services at discounted prices.
Value adding: By this method management of Merlin services industry can add extra features with their services to diversify their products so that it can lead a positive impact on the consumers (Sahut and Hikkerova,2014, p.1). This is the most attractive approach for any kind of business process in the industry.
Cost plus pricing: As per Han and Hyun (2015, p.25), this method is adopted by all types of industry to achieve their both short and long term goals. The managers of Merlin Group considered fixed along with variable cost in rendering this services. After the computation of fixed and variable cost, the company intend to add some amount of percentage profit in their business activities (Poon, 2012, p.12).
Marketing pricing: this is the most widely and common method applied by most of the companies in travelling and tourism industry. Merlin group can adopt this pricing strategy where they can involve pricing of honeymoon package by keeping their prices high during the wedding seasons. According to Figueroa-Domecq et al. (2015, p.89), this also involves seasonal pricing which is meant to offset the demand during the time when they are peak or low, this will be important for any company or else it would be difficult for them to achieve break even.

 P1.3 Factors affecting Profit

For a global business organisation Merlin Entertainment Plc there are several factors which may either directly or indirectly the influence profit for the firm. The most basic factor which affects profitability is the number of units produced by a business firm. In the case of Merlin Plc, the units of production can be calculated in terms of the resorts operating under the organisation. It is known that the company has around 115 attractions over 23 countries spread across 4 continents. This positively reflects upon the financial condition of the business group indicating that the profit-making capacity of the group is large. It is a simple concept that the more the number of units produced, the better potential it provides for sales and this affects the profits earned. The general scale and size of Merlin Plc is a major factor which determines the long-term profit making the ability of the business group. This also helps the company to identify a specific pricing strategy which needs to be adopted taking into consideration the market structure and the needs of the target audience.
Another important factor which influences profit is the concept of cost which is naturally incurred during the production of any goods or services. By controlling variable and the operating costs of the firm, the profit margin in turn increases. The cost incurred by Merlin Plc will generally be in the context of the construction of resorts as well as the expenses incurred in the field of marketing and promotion (Knight, 2012, p.12). The organisation is operating worldwide and is catering to a large customer base. It is important to control the overall costs in order to maximise profits and increase efficiency in the long run.
The economic condition, the rules and standards of taxation and law are also to be taken into consideration as the company operates on a different platform which may affect the profit making margin. The economic factors such as inflation, taxation and subsidiary are different for different countries and need to be acknowledged in order to analyse the financial position of the firm in the current market (Drury, 2013, p.11). The information available from the market scenario is to be effectively used to maximise the profits of the firm that help induce better financial management decision making. Other factors which affect the profitability of Merlin Plc are the overhead or the fixed costs incurred by the company and the changes in the technology which are used to construct such resorts.
Task 2 (LO2, AC2.1, 2.2, M1, M2, D1, D2, D3)
LO2- Understanding Management Accounting Information as Decision-making Tool
P2.1 Types of Management Accounting Information
The basic function of management accounting is to provide information regarding the business to the leaders and managers of a business firm in order to assist in better decision making.
The purpose of management accounting is to provide data to the managers regarding the financial operations of the firm concerned and verify and correct the mistakes and loopholes which are currently present in the system. The management accounting reports are published more frequently either on a monthly or quarterly basis and directly affects the long-term operation carried out by a firm.
The different types of management accounting information are generally obtained from the financial statements of the company concerned and various other reports which are provided to the managers of the firm such as a budget report, and variance analysis (Ozdagli, 2012, p.1045). These reports are prepared with the sole purpose of simplifying the decision making the ability of the management in terms of money management as well as human resource management smoother in nature.
The reports provided in terms of the costs incurred by a business firm reflects upon how much amount of money from the capital resources is spent on acquiring any new product as well as it helps to allocate the resources present in hand. The costing technique which is to be adopted for complete utilisation of the resources is also determined with respect to the cost reports provided (Drury, 2013, p.11). The management takes the decision of adopting marginal costing, activity based costing or throughout costing strategies based on the reports provided to them. The data obtained from these reports are also used to forecast the financial position of the business by comparing the past activities and finances of the company to the present activities and making a summarised decision regarding the future scope of the company. According to this the goals and objective of a business organisation are also chalked out.
For instance, by the analysis of the financial reports, it is estimated that the financial position of Merlin Plc is at a favourable position where there is scope to cut down cost in the marketing department. Also, the weaknesses of the firm in pricings strategies are identified (Pettigrew, 2014, p.19). The management now can come to a decision that more time and money needs to be invested in order to rectify the problems related to the pricing strategies of the company and allocates resources to this field accordingly by cutting down cost which is incurred in the marketing sector. This is how theinformation provided by management accounting tool helps simplify decision making in the long run.
P2.2 Management Accounting Decision-making tools for Merlin Plc
As per the analysis conducted above it can be safely deduced that management accounting helps to simplify and aid managers in making the daily decisions required for Merlin Plc to function adequately. The information provided by the decision-making tools of management accounting in the context of Merlin Plc generally induces decisions in terms of operation, budget and strategies to be adopted.
  • Operation Decision – The data available in the balance sheet of Merlin Plc can be used to calculate the working capital of the organisation. Simply by subtracting the current assets held by the firm to the current liabilities of the company the working capital can be analysed. The working capital gives a clear about the required amount to successfully run the daily operation of the firm (Ward, 2012, p.15). The data present also aids to allocate the inventories present for the tours and travel organisation so that the customers can receive the adequate services at the right time and place. The information provided by the use of management accounting tools also assist in investment decision making. Every business organisation must engage in investment activities to grow and develop in the current market. This opportunity is provided by the use of management accounting and its tools for decision making. Decision in terms of future mergers and acquisitions are made simpler.
  • Strategies to be Adopted – It is of utmost importance for a competitive firm to follow strategic business which not only increases profit but also controls the expenses at the same time (Schneeweiss, 2012, p.14). The strategies adopted should look to fulfil the future goals and objective of Merlin Plc with effective utilisation of the resources. For instance, the company has adopted a more specific form of marketing strategy and is looking to avoid the technique of mass marketing which is adopted by most of the firms in the economy. The concept has helped the company to limit its expenses and focus on a specific set of target audience rather than trying to appeal to the public at large. The aspect of strategic investment decision is also influenced by management accounting where the cash and fund flow statements can be compared simultaneously and a final investment decision can be reached.
  • Budget Forecasting – Tools of management accounting is essential to analyse and forecast the finances of Merlin Plc and these are nothing but the allocation of resources in the form of a budget. To bring about this decision the income statement of the firm is critically analysed along with the expenses incurred by the company concerned. The short term goals are also formulated which add up to achieving the bigger objectives for the future (Bodie, 2013, p.20). Unless a specific target is set, it will be impossible for the firm to reach a break-even and gain an advantage from that of its competitors in the current market. The budget forecasted also helps to increase the number of shareholders as the information when released in the stock market makes it clear to the third party about the profit making intention of Merlin Plc.

Task3 (LO3, AC3.1, M1, M2, M3, D1, D2, D3)

LO3- Financial Statement Analysis
Case Study: The Restaurant Group Plc
The following are the ratios of The Restaurant Group Plc which are calculated upon the analysis of the consolidated annual sheet of the organisation. All the figures are in thousands:
Current Ratio = Current Assets/Current Liability
Current Ratio 2015 = 38005/136403 = 0.27:1
Current Ratio 2016 = 49806/139909 = 0.35:1
Leverage Ratio = Total Liability/Total Equity
Leverage Ratio 2015 = 184518/289560 = 0.63:1
Leverage Ratio 2016 = 212754/209437 = 1:0.98
Working Capital Ratio = Working Capital/Sales
Working Capital = Current Assets – Current Liabilities
Working Capital 2015 = (98398)
Working Capital 2016 = (90103)
The business of Restaurant Group Plc can be analysed with the help of the ratios calculated. To begin with, the financial position of the firm does not look to be in a good shape at present. The current ratio of the firm is being favourable to the liabilities of the firm rather than being heavier in the assets column. The liabilities in the form of borrowings, bonds, long and short term debt of the company has been on the rise. Even though the assets of the company are increasing gradually, but it is completely overshadowed by the overall liabilities of the business group. This also directly affects the working capital of the organisation which is currently at a negative balance even though improvements are made from 2015 to 2016 which at the current movement makes little or no difference (Trgplc.com, 2017).
With the present situation in hand, Restaurant Group Plc will struggle to attract the general public at large to purchase their shares in the stock market. The expenses of the group have been at an all-time high and the cost of sales has also been gradually increased with no improvement made in the company revenue (Robb and Robinson, 2014, p.169). The financial leverage is the tool which measures the financial position of the firm and analyses the risk factor as well as the stability in the finances of a company. The more the financial leverage of a firm the greater the risk of liquidation and bankruptcy. The ratio is determined to take into account the total liabilities held by a firm to the equity owned by the organisation. For a company to be financially stable in nature and to attract more shareholders the ratio must at all times be in favour of equity. This is the case for the financial year of 2015 where the leverage ratio is barely in favour of equity held and is in the ratio of 0.63:1.
However, with the increasing liabilities and decline in the shares issued the leverage ratio switches over in favour of the liabilities held by the company (Trgplc.com, 2017). This indicates that the risk factor of losing money for the investors and shareholders will be greater in nature as the business is financially unstable. The company will also fail to apply for any loan from any financial institution due to the declining balances in equity. A bank will not be willing to take the risk of granting a loan to a company which is operating with the risk of potential liquidation and eventual bankruptcy. If at all a loan is passed the rate of interest which is to be charged by the bank will be extremely high and by analysing the financial statements of the Restaurant Group Plc it can be safely assumed that the company will not be able to pay the interest charges.
Task 4 (LO4, nding for Public and Non-public Tourist Development
P4.1 Analysis of the Sources of Capital Funds
The sources of business funding are important for a business organisation especially for travel and tourism companies is important to analyse and identify as without a capital funding the business cannot exist. In the case of non-public or private tourist firms, the initial capital is provided by the owner or the partners present who help incorporate the business. After the settlement and development of the business further capital for the organisation can be generated with the help of bank loans which are provided by financial institutions.
If the business concerned grows and develops further, the company can also become public in nature by issuing shares in the stock market to the interested external parties. Shares can either be provided in the form of preference or common shares and provides special privileges to the individual holding them (Robb and Robinson, 2014, p.169). A share can simply be explained as a certificate which is purchased by a person at base price. With the growth and development of the business of an organisation, the price of a share goes high and the person holding it can make a profit out of it by selling it to another individual at a higher price (Pettigrew, 2014, p.19). This is the most common way of raising capital for most of the public organisation present in the current market. The individual holding the share is provided certain voting rights as per the number of shares held by the person concerned. These votes are used to formulate the entire management hierarchy of a company. However, the person holding the share does not have any right or obligation to directly take part in the decision-making process regarding the operations of the firm.

Conclusion

Based on the study conducted above it can be safely concluded that an effective pricing strategy can only be developed when there is a presence of a well-organised costing system in the context of the tour and tourism industry. The importance of management accounting has also been highlighted and how it can be used to aid and simplify the decision-making process. This gives rise to an overall efficiency which affects the profitability of a firm and saves valuable time. Financial funding and the identification of the sources of finances should be focused on tourism firms in order to achieve long-term organisational goals.

Reference List

Bodie, Z., (2013). Investments. New York: McGraw-Hill
DRURY, C.M., (2013). Management and cost accounting. Berlin: Springer.
Eichfelder, S. and Vaillancourt, F., (2014). Tax compliance costs: A review of cost burdens and cost structures.
Figueroa-Domecq, C., Pritchard, A., Segovia-Pérez, M., Morgan, N. and Villacé-Molinero, T., (2015). Tourism gender research: A critical accounting. Annals of Tourism Research52, pp.87-103.
Gean, F. and Gean, V., (2015). The Desirability of an Integrated Learning Methodology for Enriching CVP Analysis. Journal of Business and Accounting8(1), p.127.
Guttentag, D., (2015). Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current issues in Tourism18(12), pp.1192-1217.
Han, H. and Hyun, S.S., (2015). Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness. Tourism Management46, pp.20-29.
Higgins, R.C., (2012). Analysis for financial management. New York: McGraw-Hill/Irwin.
Knight, F.H., (2012). Risk, uncertainty and profit. Courier Corporation.
Maloletko, A.N., Kaurova, O.V., Kryukova, E.M., Pochinok, N.B. and Gladko, E.A., (2014). Analysis of key indicators of tourism industry in Russia. Modern Applied Science9(3), p.25.
Obrinsky, M., (2015). Profit theory and capitalism. University of Pennsylvania Press.
Ozdagli, A.K., (2012). Financial leverage, corporate investment, and stock returns. The Review of Financial Studies, 25(4), pp.1033-1069.
Pettigrew, A.M., (2014). The politics of organizational decision-making. Abingdon: Routledge.
Poon, A., (2012). Tourism, technology and competitive strategies. CAB international.
Robb, A.M. and Robinson, D.T., (2014). The capital structure decisions of new firms. The Review of Financial Studies, 27(1), pp.153-179.
Sahut, J.M. and Hikkerova, L., (2014). The impact of internet on pricing strategies in the tourism industry. The Journal of Internet Banking and Commerce14(1), pp.1-8.
Schneeweiss, C., (2012). Distributed decision making. Berlin: Springer Science & Business Media.
Schröder, M., Falk, B. and Schmitt, R., (2015). Evaluation of cost structures of additive manufacturing processes using a new business model. Procedia CIRP30, pp.311-316
Trgplc.com. (2017). The Restaurant Group. [online] Available at: http://www.trgplc.com [Accessed 7 Jul. 2017].
Usaid.gov, (2017), Tourism industry Available at <https://www.usaid.gov/sites/default/files/documents/2151/InvestmentWorkbook_4%5B2%5D.pdf> [Accessed on 04 July 2017]
Ward, K., (2012). Strategic management accounting. Abingdon: Routledge.

Sunday, July 22, 2018

Pinkberry Human Resource Management Assignment

Pinkberry Human Resource Management AssignmentPinkberry Human Resource Management Assignment

Introduction

Pinkberry is an international brand that is quite popular for its top-notch frozen yogurt business. Actually, this brand is the inventor of the delicious flavoured cuisine of frozen yogurt with dry toppings, fruit toppings, shaved ice and other products. Shelly Hwang and Young Lee established this brand which first store was opened in the year 2005. With impressive quality of yogurt and unique style of presentation, Pinkberry has become the high-flying brand which is recognized as the top retailer across the globe in this business sector (Beardwell et al., 2001).
Pinkberry has now approximately 250 stores in twenty-seven different states and across nineteen countries all over the world. In different types of shops, kiosks as well as at airports, flexible stores of Pinkberry can be found. This brand provides broad-spectrum opportunities in various states and countries across the globe. The expert teams of the organization are offering support and training programs to its franchisees. As the franchisees of the brand are on the rise, this eminent company has been providing dedicated supportive operations for sustainable growth and globalization of the brand Pinkberry (Langford et al., 2014).

Task 2

Analyse the reasons why HR planning is important

HR planning of Pinkberry mainly involves information collecting, recognizing and making the necessary objectives as well as the several decisions that help this organization to achieve the provided business objectives (Budhwar & Debrah, 2013).  The major and key aspects related to HR of Pinkberry are always focused in the sector of HRM which comprises certain factors, like-
Number of employees in Pinkberry
  • Types of staffs in Pinkberry in proportion to their skills and talents
  • The utilization techniques linked with the resources in the company
  • Factors for the sustainability of the number of employees
In this 21st century, these planning help the organization to achieve the goals and get succeeded in this competitive era. Strategic planning of staff management is prepared by the HR practitioners with the help of HR program. This program in Pinkberry supports the career planning of the staffs and also helps them to understand the objectives of Pinkberry systematically. It also gives support to the administration of HR department’s actions. Motivational theories are well-suited with the program which generates interests in case of the employees for the ultimate progress of Pinkberry. Changes in an organization are a critical part because members of staff sometimes can’t get accustomed to it. Therefore, HR planning in a company is necessary to be level with the necessary changes. It changes the personnel composition in line with the corresponding changes in the organizational level (Kerzner, 2013).

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Goals of the HR Planning by Pinkberry
  • To estimate the future needs related to human resources
  • Comprehending the optimum number of employees required for the smooth running of the organization
  • Reducing the additional labour and also the numbers of absentees
  • Ensuring the availability of skilled employees whenever it is required
  • Harmony between Organizational and HR Planning
  • Finding out the current recruitment as well as training level
  • Positive and negative effects of technology on the job along with human resource at Pinkberry
  • Appropriate estimation and prediction of costs
  • Management of different programs along with the requirements in situations like- expansion.

Stages of Human Resource planning at Pinkberry

  • Analysis of the organizational planning: The HR department of Pinkberry relates the goals and the business strategies for the organization. Once the objectives as well as the plans are cleared in relation to the policies set by Pinkberry, then the department focuses on different modern approaches like- marketing, expansion, productivity, finance and technology. Both short-term and long-term goals are included in this analysis (Boselie, 2014).
  • Prediction of manpower: Forecasting is the key concept in this stage of HR planning, where the HRs of Pinkberry forecast the number of workers required in the near future and their effectiveness together with their skills. It depends on the sales and productivity graph of Pinkberry and according to this analysis employees get recruited. Certain mathematical formulae based on ratio are used for the appropriate forecast (Kerzner, 2013).
  • Evaluating the gap: When Pinkberry is all set for the supply and demand processes, again the whole human resources are identified so that it will give a prospective idea of employing new employees as per required if there is a need of extra manpower. Deficit along with surplus are two important factors in this stage which indicates the additional required employment of new staffs and the termination of some staffs respectively. It is called the “assessment of gap” which is related to manpower in accordance with their proficiency and knowledge (Varma & Budhwar, 2013).
  • Action Planning: New planning are proposed and then designed to fill the manpower gap and the HR department in Pinkberry meet up the deficit factor by different operations like- Promotion, recruitment and selection, strategies or policies as well as the surplus factor reorganizing and redeployment of different groups and manpower in other departments (Cowling & Mailer, 2013).
  • Management with Monitoring: The entire Human Resource agreement as well as structure of Pinkberry is again evaluated and then controlled by standardization after implementation of the stage of action planning. Eventually, this stage of monitoring and managing encompass HR deployment as well as allocation. Perfect action planning with correct monitoring and control helps Pinkberry to overcome all the insufficiencies (Budhwar & Debrah, 2013).

Compare how recruitment and selection is done in Pinkberry compared to a large organization and evaluate the effectiveness of the company

In large organization, it is suggested to go for the team roles while the recruitment and selection procedure is going on. However, it has been noticed that they hardly pay any kind of attention to this factor while they principally focus on the factor known as- Job Experience. Many large organizations conduct interviews but professionals suggest that only interviews are not the proper way of recruitment and selection and they should go for the assessment because through this the skills and decision-making abilities of a candidate can be recognized. However, due to the issues of time as well as cost many organizations ignore the facts related to assessment (Armstrong & Taylor, 2014).
Mostly, the recruitment and selection processes of large sized organizations get varied depending upon several factors like- Size of an organization, pool of applicants, results, organizational structure based on the working line like- straight line structure for particular duties, supporting line structure with line managers and other staffs as well as departments etc.
Pinkberry’s recruitment and selection process is quite different from other organizations and the selection process is carried out on the basis of technical abilities (Langford et al., 2014).
Recruitment process of Pinkberry is based on two different sources, one is internal and other one is external. In case of internal sources emphasis is given to the recommendation of current employees as well as former employees. Other internal sources are- referrals and candidates who have applied previously, while external sources is about promotional activities or advertising the recruitment in newspapers and several top-notch employment agencies. Online advertisement of recruitment is a special thinking of Pinkberry due to the high-tech approach of advertisement (Budhwar & Debrah, 2013).
The major criteria of selection of Pinkberry are-
  • Necessary qualification
  • Technical skills and qualification
  • Job experience
  • Work expertise
The selection process is then conducted by the HRs of Pinkberry with the diverse modern techniques of employment.
There are three major selection levels through which Pinkberry selects candidates according to their skills in the Yogurt business. Lower level of selection is about contractual recruitment that is on temporary or short-term basis. Other examples of this level of selection are- Employee selection on the basis of hours and months, selection processes of applicants for overseas training and the readiness of applicants on working in different shifts (Varma & Budhwar, 2013).
In top level selection process of Pinkberry, job experience is the key element which is given more emphasis. The four-factor methods for checking the abilities of a candidate is the main part here, where understanding ability, management ability, ability of right decision and ability of providing training to the other employees who are at the lower levels are the key areas. Long-term employees are selected with this level of selection process by conducting tests, assessment, personal interviews and technical interviews as these candidates work as the top level management system in Pinkberry and for this high skilled workers are needed with technical knowledge (Armstrong & Taylor, 2014).

Task 3

Discuss the link between motivational theory and reward management

According to the “path-goal model”, reward management is positively related to the performance of an employee in the organization and from the fundamental explanation of motivational theories states that motivation is related to the performance of an employee and thereby the cognitive theory states that reward management is directly proportional to the motivation.
Motivation is the major element by which the behaviour of an employee gets influenced by looking at others. The offering power of Pinkberry makes the reward management and along with it maintains the higher level of motivation inside every employee by recognizing their personal requirements as well as individual goals. Motivation theories are categorized in to two important parts; one is content theories which are about what is motivation and what are the factors involved and process theories which are about the motivational processes. Reward management is for the achievement of employees which they get throughout their jobs. Both financial and non-financial incentives like- payment incentives, salary raise, bonuses by Pinkberry as well as promotion, praise and other accomplishment incentives respectively are offered to the employees. Maslow and Herzberg theories of motivation are based on the concept of reward to the employees through immense motivation by emphasizing the hygiene factor and job satisfaction as well as providing decision-making responsibilities to the members of staff (Langford et al., 2014).

Evaluate the process of job evaluation and other factors that can determine pay

Job evaluation is a process by which sizes related to different jobs in Pinkberry are determined and defined. Equitable ranking and grade systems along with pay structures are designed with the job evaluation. Systematic techniques are carried out for this particular kind of evaluation. The motive of the program is clarified to the employees along with its significance. Then, a group of all the expert and visionary HRs and staffs are provided with the works for the purpose of evaluation that belong to every department of Pinkberry.
There are two major types of job evaluation processes conducted by the group assigned by Pinkberry that are- Analytical and Non analytical. Analytical evaluation is for the points ranking, comparison on the basis of factors and non-analytical evaluation is about job grading, ranking, classification and other comparisons (Armstrong & Taylor, 2014).
Some other factors are there in case of Pinkberry those determine the pay and these factors influence the pay structure of the employees as well as create the difference of roles in Pinkberry. Those factors are- Size, Seniority and position, talents as well as experience, profitability, performance of the employee and many others.

Assess how effective different reward systems are

Different reward systems have different types of approaches in the organizational life. While, there are organizations who think pay is the only motivator for greater performance and sustainable development whereas Pinkberry thinks both financial and nonfinancial reward systems are necessary to keep the employees motivated.
  • Compensation System: It is a system which is designed for the payment of the employees in an organization, where a manager thinks about the payment that should be given to the employees according to their work. Pay structure, Pay level and Pay form are the components of compensation system where changes of pay depend on seniority, cost of living, performance, increased qualification of the employee and alteration in the job scope etc.
  • Motivation with Pay: It is a reward system, in which pay structures are developed with additional roles of motivation which can affect the behaviours of employees positively. It very often creates difficult situations like- inequity.
  • Merit Pay Systems: It is a reward system that is based on performance of the employees. This reward system includes performance evaluation which is an imperative aspect which decides the annual raise of an employee. It motivates employees as they get their desired pay with greater quality of performance skills.
  • Commissions: Commissions are based on the position in sales and it can be of salary basis or one time individual pay. Several new styles of methods are utilized in this reward system like- profitability after selling an item, sales on the basis of the value of dollar and many more. Motivational potential of this system is not quite good as it motivates the employees to some extent for extra incentives (Cowling & Mailer, 2013).
  • Profit Sharing : On the measure of annual profitability, this system provides reward in the form of yearly bonuses which makes people working harder and thereby the turnover of a company keeps rising.
  • Bonuses: Bonuses are modern style of reward systems which are awarded when an employee in a specific sector gets accomplished towards a very particular set of objectives, like- project completion in the right time. Enhancing the performance abilities is a good factor in this reward system which implants motivation in the mind of the staffs.

Finally what methods can be used to monitor employee performance?

For monitoring of the performance of employees within an organization, there are various methods which are conducted by different organizations in different manner. It helps to improve the efficiency of the employees and some of those methods are-
  • Reviews on performance- Review sheets provide the standardized data about the performance of employees which illustrate the progress of an organization and the achievements regarding the goals of the organization.
  • Peer evaluation- These peer appraisals are gained with the help of the performance of the colleagues. These evaluations are gathered in a database which are utilized in the form of feedback sources and can be easily tracked and measured by the performances of the employees.
  • Dashboards- Different sorts of matrices and indicators are used for the monitoring of departmental performance of an employee. It is mainly used in manufacturing and financial department.
  • Customers’ standpoint and views- Customers’ voice are important monitoring elements that include a monitoring mechanism that comprises Excel sheets and databases to keep the reviews given by the customers for an employee (Budhwar & Debrah, 2013).

Task 4

Reasons why employment may be terminated within an organization like Pinkberry

There are several reasons for which employment termination may be happened in case of organization like- Pinkberry. Among those reasons most of the reasons have strong link with the predicaments associated with the Human Resource Management sector.
  • Reduction in budget:When profits in an organization like Pinkberry will be down, then it will face shortages of funding. Investors won’t invest in the works and therefore companies can’t have the funds for the entire staffs. Therefore, many organizations take the decision of terminating jobs.
  • Attendance: Some of the employees take leaves over and over again which creates a situation of employment termination. The reasons of such leaves may be- sickness, death of somebody in the family or vacation. Lateness is another reason of job termination for the employees who frequently come late to the workplace (Armstrong & Taylor, 2014).
  • Performance:In many organizations, when employees fail to achieve the goals again and again, managers start to think about their employment termination. In financial market, not getting the target sales repeatedly and neglecting in the projects causes termination of an employee.
  • Behaviour: A good respect is the first and foremost demand of an organization for a candidate, because it will symbolize the politeness and decency of the organization. However, when an employee shows profanity to his fellow member, to the employer or to the clients then he could be terminated. Attitude plays a vital role in the industrial sector so there is prohibition of drugs and alcohol as well as offending the organization, stealing, bad behaviour to the customers etc. is with the policies of most of the organizations (Langford et al., 2014). Any kind of violation can lead to termination of the job.

Describe the employment exit procedures for Pinkberry and a large organization

There are different styles of voluntary exit procedures associated with large organizations. Some of them are- handing out resignation and exit interviews. In case of receiving a resignation notice, the line manager contacts the HR department as soon as possible. The employee has to send the latter to the line manager and he will acknowledge the letter but it should be on writing and then he will forward the resignation letter to the cafter keeping a copy. Then he will confirm the last working date of the employee and the HR department will send a termination form so that the payroll will be offered at the right time. This process is the exit procedure that has been followed in case of Pinkberry and other many larger organizations (Langford et al., 2014).
However, several other large organizations conduct exit interviews with which the employee will be invited to the organization for voluntary leave, then some questionnaires will be put in front of him and the staff has to give his comments honestly and a member of the HR team will be there to conduct the interview. Then the Pinkberry Human Resource Management Assignment of the interview will be sent for evaluation to the line manager and according to his feedback result will come.

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Consider the impact of the legal and regulatory framework on HRM and employment termination arrangements

There are diverse laws associated with the legal and regulatory framework on Human Resource Management. That are-
  • Sex Discrimination Act and Race Relations Act: These acts are for the protection of any sorts of discrimination related to gender, race, colour, nationality, origin, ethnic, and marital status in any field of employment.
  • Equal Pay Act: This act is for the equal treatment as well as pay for both men and women in the employment sector (Varma & Budhwar, 2013).
  • Disability Discrimination Act: This law makes any kind of discriminations based on the issue of disabilities illegal in employment field.
  • Employment Equality Act: This act prohibits people from discrimination based on race, gender and disability.
  • Employment Act:This act has been made for the reconciliation of any kind of disputes between the employee and the organization.
  • Work and Families Act: This act supports the employees in balancing their life between the organization and families and therefore it allows leaves such as- maternity leave, paternity leaves and flexible timing for working. Through maternity leaves payment offering is obligatory for an organization.
  • Data Protection Act: This act is based on the gathering, storing, transferring or transmitting and the destruction of data.
  • Rehabilitation of Offenders Act:This act helps people who have spent their rehabilitation period after criminal convictions so that in future there will be no problem of employment.

References

Armstrong, M., & Taylor, S. (2014). Armstrong’s handbook of human resource management practice. Kogan Page Publishers.
Beardwell, I., Holden, L., & Claydon, T. (2001). Human Resources ManagementFinancial Times, Prentice Hall, Pearson Publications: Harlow, Essex.
Boselie, P. (2014). Strategic human resource management: A balanced approach. Tata McGraw-Hill Education.
Budhwar, P. S., & Debrah, Y. A. (Eds.). (2013). Human resource management in developing countries. Routledge.
Cowling, A., & Mailer, C. (Eds.). (2013). Managing human resources. Routledge.
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