Develop Implement Maintain WHS Management Systems

Develop Implement Maintain WHS Management Systems

16-11-17 Maddox Smith 0 comment

---

Develop, implement and maintain WHS management systems

Task 3 – Guidelines

participate in two consultation role-plays: meeting with the store managers on monitoring and reporting meeting with the board of directors and senior management to review performance of WHSMS and make recommendations submit amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation ·         submit a written 3–4 page report containing recommendations for improvement of the WHS management system.

 Part 1: Role Plays 200

• Role-play on implementation of performance monitoring and audit procedures. Note: The implementation plan was discussed in a role play at the end of assessment 2.
• Here you need to write a brief note on how you will measure and monitor the WHS implementation plan. Examples of measurement techniques you can use are: (Student workbook page 122 – 137).

Examples of monitoring activities:

• incident reports and investigations
• workplace inspection checklists
• audit reports
• hazard reports
• risk assessment reports
• training reports, skills and training matrices
• consultation with employees
• feedback from employees
• budget tracking.

Explain the most practical ways possible for managers to implement the procedures you have developed. Stress the benefits to the organisation and benefits to managers where appropriate.

Part 2: Final Summary Report 1500

Based on your analysis and consultation with the board of directors and senior management, prepare a 3–4 page report containing the following elements. (You have done a major portion of this part in part 2) You only need to add what is not included in part 2 from the below list)

1. Executive summary (briefly summarise report).You must write this at the end, after you have completed the report.
2. Body (analyse data from scenario; discuss possible causes; explore possible solutions; explain your reasoning and support with evidence).
   • consider the relationship between the data and the WHSMS targets and performance indicators. What are the gaps? (Compare the data in assessment 1 and 3 appendices) e.g.
     • incidents and lost days slightly higher than targets
     • training numbers poor – 50% off target
     • uneven quality of implementation across, etc..

Objective	source	Information and data	Performance indicator	Gap
Minimise injuries	Safety audits

• consider possible causal relationships between data and aspects of the WHSMS implementation
  • managers working independently of others in interpreting procedures
  • lack of managerial training
  • poor communication or consultation processes
  • lack of store employee training
  • poor written and verbal communication skills
  • smoking, etc.
• consider possible improvements to address root causes of performance issues
  • ensuring options available to employees who have poor written or verbal communication skills.
  • consistent effort from senior management to communicate support and commitment to policy and WHSMS.
  • Could involve face-to-face meetings and hands-on involvement with stores.
  • recommendations with regard to computerised WHSMS system, etc..
• consider existing procedures and ways to improve them
  • Address requirements to update procedures to support WHS plan.
  • Refer to inadequate safety procedures, performance management procedures, lack of emergency procedures, etc
• amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation.
  • Consider reviewing any of your policies
  • Consider changing the KPIs (reduce them) taking into account that the incident rates have increased after implementation
  • Consider any remedial actions required.

Amended KPIs (Follow the strategic implementation plan table in Task 3)

Objectives	Original target	Amended target/KPI	Person responsible

 develop draft recommendations for improving the WHSMS (minimum 4 recommendations)

• • increased focus on consistent training for new managers
  • ensuring options available to employees with poor communication skills.
  • consistent effort from senior management to communicate support and commitment to policy and WHSMS.
  • forming networks of managers to learn from each other’s training and management techniques
  • introducing a health and wellbeing program to communicate smoking risks, provide healthy lifestyle alternatives and reduce smoking, etc.

3. Conclusion

These are examples only. You need to analyse the given information and add more to the above lists.

Part 3: Role play 300

Conduct a role play to consult with the board of directors and senior management to present WHS performance data and recommendations.

You must attach all the three observation checklists to the tasks as well. If you have not done the role plays please discuss it with me.

Develop Implement Maintain WHS Management Systems

Develop Implement Maintain WHS Management Systems

Develop Implement Maintain WHS Management Systems

16-11-17 Maddox Smith 0 comment

---

Develop, implement and maintain WHS management systems

Task 3 – Guidelines

participate in two consultation role-plays: meeting with the store managers on monitoring and reporting meeting with the board of directors and senior management to review performance of WHSMS and make recommendations submit amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation ·         submit a written 3–4 page report containing recommendations for improvement of the WHS management system.

 Part 1: Role Plays 200

• Role-play on implementation of performance monitoring and audit procedures. Note: The implementation plan was discussed in a role play at the end of assessment 2.
• Here you need to write a brief note on how you will measure and monitor the WHS implementation plan. Examples of measurement techniques you can use are: (Student workbook page 122 – 137).

Examples of monitoring activities:

• incident reports and investigations
• workplace inspection checklists
• audit reports
• hazard reports
• risk assessment reports
• training reports, skills and training matrices
• consultation with employees
• feedback from employees
• budget tracking.

Explain the most practical ways possible for managers to implement the procedures you have developed. Stress the benefits to the organisation and benefits to managers where appropriate.

Part 2: Final Summary Report 1500

Based on your analysis and consultation with the board of directors and senior management, prepare a 3–4 page report containing the following elements. (You have done a major portion of this part in part 2) You only need to add what is not included in part 2 from the below list)

1. Executive summary (briefly summarise report).You must write this at the end, after you have completed the report.
2. Body (analyse data from scenario; discuss possible causes; explore possible solutions; explain your reasoning and support with evidence).
   • consider the relationship between the data and the WHSMS targets and performance indicators. What are the gaps? (Compare the data in assessment 1 and 3 appendices) e.g.
     • incidents and lost days slightly higher than targets
     • training numbers poor – 50% off target
     • uneven quality of implementation across, etc..

Objective	source	Information and data	Performance indicator	Gap
Minimise injuries	Safety audits

• consider possible causal relationships between data and aspects of the WHSMS implementation
  • managers working independently of others in interpreting procedures
  • lack of managerial training
  • poor communication or consultation processes
  • lack of store employee training
  • poor written and verbal communication skills
  • smoking, etc.
• consider possible improvements to address root causes of performance issues
  • ensuring options available to employees who have poor written or verbal communication skills.
  • consistent effort from senior management to communicate support and commitment to policy and WHSMS.
  • Could involve face-to-face meetings and hands-on involvement with stores.
  • recommendations with regard to computerised WHSMS system, etc..
• consider existing procedures and ways to improve them
  • Address requirements to update procedures to support WHS plan.
  • Refer to inadequate safety procedures, performance management procedures, lack of emergency procedures, etc
• amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation.
  • Consider reviewing any of your policies
  • Consider changing the KPIs (reduce them) taking into account that the incident rates have increased after implementation
  • Consider any remedial actions required.

Amended KPIs (Follow the strategic implementation plan table in Task 3)

Objectives	Original target	Amended target/KPI	Person responsible

 develop draft recommendations for improving the WHSMS (minimum 4 recommendations)

• • increased focus on consistent training for new managers
  • ensuring options available to employees with poor communication skills.
  • consistent effort from senior management to communicate support and commitment to policy and WHSMS.
  • forming networks of managers to learn from each other’s training and management techniques
  • introducing a health and wellbeing program to communicate smoking risks, provide healthy lifestyle alternatives and reduce smoking, etc.

3. Conclusion

These are examples only. You need to analyse the given information and add more to the above lists.

Part 3: Role play 300

Conduct a role play to consult with the board of directors and senior management to present WHS performance data and recommendations.

You must attach all the three observation checklists to the tasks as well. If you have not done the role plays please discuss it with me.

Develop Implement Maintain WHS Management Systems

Develop Implement Maintain WHS Management Systems

---

Develop Implement Maintain WHS Management Systems

Part 1    WHS policy draft (Student workbook pg 158 – Sample WHS policy)

1. Purpose (what is the aim of the policy?)
2. Scope (Who and what are covered under the policy)
3. Policy (State your policy)
4. Procedures (list the procedures under various headings or furnish them at the end – Take important points from ISS policies – do not copy everything)
5. Responsibility for implementation (list the responsibilities of the CEO and the management team – use the information on pg. 158)
6. Related legislations and standards (WHS ACT 2011….AS/NZS 4801:2001…)
7. Approved by 

Part 2: WHSMS Core elements (pg. 5 and pg. 156-168)

These 5 elements should be in the core elements

1. WHS policy(Refer to policy above)
2. Planning elements
3. what are the hazards and risks in Pitstop(g. fuel spills., fire in rubbish bin…Cite all the hazards from the case study Incident summary report/Store visits and Records)
4. What Hierarchy of control will be followed?
5. What are the objectives (e.g. Improve the health and well being of employees….minimise illness and injuries…Pg. 160.)
6. Targets and performance indicators (e.g. 2 safety inspections, introduction of 1 health and well being program on non-smoking in 3 months etc…)

• Implementation elements

1. Resourcing

(Insert a budget here as per pg. 162)

PITSTOP WHSMS SUMMARY BUDGET

Wages                                                                                                                      $ 15,000

Equipment

Training

Administration

Total

1. WHSMS structure of responsibility (insert the organisation structure of responsibilities – pg. 163)
2. Integration with related management systems (comment on how the WHS policies will be integrated with Pitstop’s other policies such as Induction policy, Performance management policy….etc….)
3. A Training plan (What are your proposed training plans? List them)
4. Agreed consultation and communication process (how will you communicate)

1. Monitoring and evaluation elements

• Monitoring plan (pg 166)

Performance indicator	Data source	Plan for data collection
1. 2 Safety inspections yearly	Safety audit checklists	Consult with HSRs
2.
3.

• A reporting and follow-up system for incidents

(Will you have proper Risk Register and Incident reporting templates?)

1. Review and improvement elements

• A management review (write in your own words) 

Part 3:  Responses to Amanda and Pat Lee

1. Amanda – list all her concerns and say how your new plan will deal with them

Amanda’s Concerns	Solutions in WHSMS
1. (e.g.) Pie warmer is a new oven 2. 3.	1. Training will be provided as per plan 2. 3.

from pg. 19 of the case study)

Pat Lee’s Concerns	Solutions in WHSMS
1. Store managers are unclear of reporting process and legal obligations 2. 3. 4.	1. Plan in  WHSMS to organise workshops 2. 3.

Part 4 Role play

These elements should be discussed without fail in role-play and when addressing staff concerns in WHSMS

1. core elements of the system, the risks involved and proposed changes or additio

Monitoring and evaluation elements